Skip to main content

Outgoing payments

An outgoing payment records money withdrawal from a company bank account or cash register.

Typical scenarios:

  • supplier payment;
  • refund to a customer;
  • other payouts to partners.

Where to find it​

Open: “Invoicing” → “Operations” → “Outgoing payments”.

Creating an outgoing payment​

  1. Open the “Outgoing payments” list.
  2. Click “Create”.
  3. Fill in the fields.
  4. If needed, perform payments matching with documents.
  5. Save the document.

Creating an outgoing payment from a bill​

If you register supplier payments by documents, an outgoing payment can be created directly from the bill.

Typical flow:

  1. Open the required bill.
  2. Move the document to status “To pay” (if it is still Draft).
  3. Click “Register Payment”.
  4. The created outgoing payment card opens — verify the fields, adjust the amount if needed, and save.

What is typically filled automatically:

  • partner and its account/cash register;
  • company and its account/cash register;
  • payment type (depending on bill type and settings);
  • currency (if used);
  • amount — usually equal to the current remaining amount due for the bill.

What happens with matching:

  • the system immediately performs payments matching with this bill so that debt decreases;
  • if a different matching is needed (partial payment, multiple payments), adjust it in “Payments matching”.

Important about statuses:

  • the “Register Payment” action is usually available only when the bill is in status “To pay”;
  • the created outgoing payment is usually created in status “To pay” (i.e., prepared for withdrawal confirmation).

Main fields​

Typically, an outgoing payment includes:

  • Type — determines where the money is withdrawn from (bank/cash) and which accounts can be selected.
  • Date and time.
  • Number.
  • Amount.
  • Partner — who the money is paid to.
  • Partner account/cash register (if used).
  • Company.
  • Company account/cash register — where the money is withdrawn from.
  • Note.
  • Base.

Payments matching and debt closure​

If you maintain settlements by documents, match the outgoing payment with documents so it closes debt for the selected documents.

In the outgoing payment card there is typically a “Payments matching” section:

  • Matched — already linked amounts;
  • Available — documents that can be paid;
  • Match action.

Partial payment​

If the payment amount is less than the document amount, the document debt remains partially open — it can be closed by the next payments.

One payout for multiple documents​

An outgoing payment can be matched with several documents (for example, paying several bills in one amount).

Overpayment and advance​

If you paid more than matched with documents:

  • the remainder can stay not matched until clarified,
  • or be treated as an advance (if the corresponding mechanism is used).

Finding “not matched” payments​

The outgoing payments list may have a “Not matched” filter — it helps find payments that are not linked to documents yet.

Printing​

If print forms are enabled in your configuration, the outgoing payment can be printed.

See: Reports and printing.

Typical situations and solutions​

The payment is entered, but document debt did not change​

Usually you need to perform payments matching with documents.

Cannot select an account/cash register​

Check that the payment type matches the selected account/cash register kind (bank/cash). If needed, change the type.

I don’t see the “Register Payment” button in a bill​

This is usually caused by one of the following:

  • the bill is not moved to status “To pay”;
  • a suitable outgoing payment type is not configured for the bill type;
  • there is no remaining amount due for the bill (already paid or amount due is zero).