Skip to main content

Attendance

The “Attendance” section is used to record employee working time marks: Check In and Check Out. Depending on settings, geolocation and photo can be used.

Check-in methods​

Mobile attendance​

The employee records marks via the mobile UI:

  • “Check In” — start of working time;
  • “Check Out” — end of working time.

If geolocation control is enabled, coordinates (latitude and longitude) are recorded. In some organizations, attendance without geolocation can be allowed.

Recommendations:

  • before recording, make sure location services are enabled on the device;
  • with poor GPS signal, the mark may be unavailable or may require another attempt.

Attendance kiosk​

The kiosk is used when it is more convenient to record attendance on-site (e.g., at the office entrance or checkpoint).

Typical scenario:

  1. The employee taps/scans a badge.
  2. The system identifies the employee.
  3. Depending on the current state, it records “Check In” or “Check Out”.
  4. A photo may be captured if configured.

If the employee is not recognized, the message “Employee not found” is shown.

Common situations​

Cannot record a mark due to geolocation​

Possible reasons:

  • geolocation is disabled on the device;
  • the app has no access to geolocation;
  • attendance without geolocation is disallowed in organization settings.

The employee is not in the kiosk list​

Check:

  • badge correctness (barcode/number);
  • that the employee is created in the system;
  • permissions for attendance.